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Cognitive Load


From Design+Encyclopedia, the free encyclopedia on good design, art, architecture, creativity, engineering and innovation.
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Cognitive Load

Cognitive Load is the amount of mental work needed to use a product or interface, and in UX optimization, one practical way to lower this load is by using clear visual cues that guide users step by step. For example, progress bars, numbered steps, or highlighted buttons help users know what to do next, which keeps their minds focused on one task at a time. When designers use these cues, users can finish tasks faster and remember what they did, because their brains do not have to keep track of too many things at once. This approach works well for forms, checkouts, and onboarding screens, where each step is clear and simple, making the whole experience feel smooth and easy.

user flow, visual hierarchy, step-by-step navigation, progress indicators

— Kevin Green

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Cognitive Load

Cognitive Load is a term in cognitive psychology and design that refers to the mental effort required to process and understand information. It is a critical consideration in the design of user interfaces, instructional materials, and other systems where users need to absorb and apply knowledge. The concept is based on the understanding that human working memory has a limited capacity, and when this capacity is exceeded, learning and performance can be impaired. In design, managing cognitive load involves strategies such as chunking information into manageable units, using visual aids to support understanding, and minimizing extraneous or distracting elements. By optimizing cognitive load, designers can create interfaces and materials that are more effective, efficient, and user-friendly. The theory of cognitive load has its roots in the work of educational psychologist John Sweller in the late 1980s, and it has since been applied in a wide range of fields, including instructional design, human-computer interaction, and information visualization. Understanding and applying the principles of cognitive load can lead to more intuitive and accessible designs that enhance user experience and support learning and performance. Interestingly, the concept of cognitive load has been used to explain why some people prefer to read paper books over digital ones – the tactile experience and lack of distractions in a physical book may reduce extraneous cognitive load.

mental effort, working memory, instructional design, user experience, information processing

— Stephan Trump


Cognitive Load Definition

Cognitive Load on Design+Encyclopedia

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